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Fantastic Gaming &
Dining In The Hottest
Casino In Town

FAQs

Here is a list of the questions we are most frequently asked. We hope you'll find them useful, but if you can't find the answer to your question, please contact us and we will do our best to help.



Membership

Q: Do I have to apply for casino membership?

A:

No, membership is not required. However, to join the Player Rewards programme, which rewards you with points for your play and food and drink purchases, you need to complete a registration form either in the casino or online prior to your visit. Joining Player Rewards is free.


Q: Do I need ID?

A:

You need to produce ID (driving license photo card or passport) if you are lucky enough to look 21 or under or if you are undertaking cash transactions of £1,500 or more.

We also require ID to join the Player Rewards programme for the first time but, once you have joined, your Player Rewards Card will be the only ID required.


Q: How old do I have to be to enter the casino?

A:

You must be 18 years of age or over to enter the casino. This applies to all the casino's facilities, including the restaurants. You will be challenged if you are lucky enough to look 21 or under.


Q: Is there a cost associated with joining Player Rewards?

A:

No, signing up to Player Rewards is free and registration is quick and easy.


Q: Does my Player Rewards card entitle me to visit any other LCI casinos?

A:

Yes, you can use your Player Rewards card at all LCI casinos nationwide (with the exception of Playboy Club London which is a private members club) so you don't have to stop earning points when you play.


Q: I have not visited the casino in some time. Is my Player Rewards card still valid?

A:

Your Player Rewards card will remain valid regardless. However, if you have not visited a LCI casino in the last six months your points balance will have expired. To keep your points balance make sure you use your Player Rewards card at least once every six months


Q: I have lost my Player Rewards card. Can I still enter the casino?

A:

Yes, you can still enter the casino, but stop at Reception or the Player Rewards desk to pick up a replacement card.


Q: What does Player Rewards entitle me to?

A:

Simply, the Player Rewards programme rewards you for your play. Reward Points are accumulated when you play slots and electronic and table games and these can be used for food, drinks and merchandise within the casino. Look at the Rewards catalogue at Reception or the Player Rewards Desk within each casino to see what is on offer.


Q: What other information do you require?

A:

It is beneficial to you to give us your email address and mobile number so you do not miss out on our great e-offers and sms-specials.


Gaming

Q: What gaming facilities do you have?

A:

Our gaming facilities span two floors and feature 8 Roulette tables, 1 double-sided Electronic Roulette, 6 Blackjack, 2 Poker tables with various games, 2 Three Card Poker, 52 Electronic Roulette Touch-bets and 20 slots.


Q: When is poker available?

A:

We hold poker tournaments 7 nights a week and host 7 festivals every year, plus international tournaments. For more information contact us through our contact form or call 01273605602.


Q: If I don't want to game, what else can I do?

A:

We have a fantastic restaurant offering various menus,  three bars fully stocked with wines, beers and spirits, plus an extensive cocktail menu.  We also have the latest audio visual sound system and for sports fans we have TV screens showing all the major sporting events.


Opening Hours

Q: What are your opening hours?

A:

The casino, bars and restaurants are open 7 days a week.

Casino and Gaming:
Open 10am-6am including public holidays (except Christmas Day)

Upper Deck Restaurant:
Dinner 6pm-11.30pm
All day Sunday roast 1pm-10pm (including bank holidays)
Players Menu served everyday from 2pm - 3am

Chinese breakfast from midnight every Sunday

 


Dress Code

Q: Do I have to wear a jacket?

A:

No, our dress code is neat and tidy casual.


Q: Can I wear nice jeans and trainers to the casino?

A:

Yes, neat and tidy trainers and jeans are permitted at all of our casinos except Rendezvous Mayfair, where smart dress is required.


Car Parking And Access

Q: Do you have car parking facilities?

A:

Yes, we have ample parking plus a valet service is available free of charge from 6pm weekdays and 1pm at weekends.


Q: Do you have wheelchair access to the casino?

A:

Yes our casino has wheelchair access and disabled toilets.


Contact Details

Q: I want some more information, who do I need to speak to?

A:

You can contact the team that you would like to speak to through our contact form.

Or you can write to us at:

The Marketing Department
Rendezvous Casino
Brighton Marina Village
Brighton
Sussex
BN2 5UT


Events

Q: I have a group of 20 people wanting dinner and drinks, followed by gaming. Can I reserve a space for the group?

A:

Yes, please contact our Events Team at eventsbrighton@rendezvouscasino.com or call us on 0127 360 5602.


Q: Do you have any private events facilities?

A:

Yes, we have several options suitable for parties, seminars, conferences and business dinners. Please go to our function space section or call us on 01273 605 602 for more information.


Q: Can I bring a party to the casino and have gaming lessons included?

A:

Yes, we can give gaming tuition to your party. Please call us to book your lesson.