• Play at Rendezvous Brighton

Any question answered

If you’re a first time visitor to Rendezvous Brighton Casino we want you to feel welcome and totally confident as you walk through our doors. And even if you’re an experienced hand, we know you may also have questions.

Based on our years of experience and feedback from customers, we have put together a list of commonly asked questions and relevant answers. We hope you'll find them useful, but if you can't find the answer to your question or need further assistance, please feel free to contact us and we will do our best to help.

DO I HAVE TO APPLY FOR CASINO MEMBERSHIP?

No, entry to the casino is free. However, to join the Total Rewards programme, which rewards you for your play, you need to bring ID (driving licence photo card or passport) with you when you visit and our friendly reception staff will sign you up then and there. Joining Total Rewards is also free.

HOW OLD DO I HAVE TO BE TO ENTER THE CASINO?

You must be 18 years of age or over to enter the casino. This applies to all the casino's facilities, including the restaurants. You will be challenged if you are lucky enough to look 21 or under.

DO I NEED ID?

Rendezvous Brighton operates a no membership policy although we are legally obliged to verify the identity of anybody conducting cash transactions at £1,500 and over. ID is also required to join the Total Rewards programme for the first time but, once you have joined, your Total Rewards card will be the only ID required.

WHAT’S THE DRESS CODE?

A: We want you to feel comfortable and ready to enjoy your visit to the Rendezvous so we recommend a smart casual dress code.


DO I HAVE TO WEAR A JACKET?

A: No jackets are not required. And even jeans and trainers are ok as long as they look neat and presentable.

DO YOU HAVE CAR PARKING FACILITIES?


Yes, we have ample parking plus a valet service is available free of charge from 6pm.


DO YOU HAVE WHEELCHAIR ACCESS TO THE CASINO?


Yes our casino has wheelchair access and disabled toilets.

WHAT ARE YOUR OPENING HOURS?

The casino, bars and restaurants are open 7 days a week.


Casino and Gaming:

Open 24 hours (except Christmas Day)


Waterside Restaurant:

Dinner 6pm-11.30pm


Sunday roast 1pm-6pm (including bank holidays)


Players Menu served everyday from 12noon - 3am



WHAT GAMING FACILITIES DO YOU HAVE?

The gaming floors have 12 gaming tables, which include Blackjack, Three Card Poker and American Roulette. There are 20 state-of-the-art electronic gaming machines and 30 for Electronic Roulette. For more information about poker and tournaments, please visit the poker section on the website.

WHEN IS POKER AVAILABLE?

A: Seven nights a week. For more information email: infobrighton@rendezvouscasino.com or call us on 01273 805 712.

WHY DO YOU HAVE TO VERIFY MY IDENTITY WHEN YOU REACH A CERTAIN LEVEL OF CASH-IN OR CASH OUT IN THE CASINO?

A: Money Laundering Regulations in the UK legally oblige us to obtain a positive form of identity from you if you reach or exceed the cash buy-in/cash out threshold. The details of our threshold levels are displayed clearly around the casino and our management team will be more than happy to help with any queries about acceptable forms of ID.

IF I DON'T WANT TO GAME, WHAT ELSE CAN I DO?

We have a fantastic restaurant offering various menus and a main bar fully stocked with wines, beers and spirits, plus an extensive cocktail menu.

I’VE HEARD TOTAL REWARDS MENTIONED. WHAT ARE THEY?

Total Rewards is part of Caesars loyalty programme. Once signed up, you earn Reward Credits every time you play, eat or drink at one of our venues. The more you earn, the greater your Tier status and benefits. You’ll get more return on your play than with any other casino group. We’ll even give you a free drink and gaming voucher when you sign up at the Rendezvous.

DOES IT COST ANYTHING TO JOIN TOTAL REWARDS?

A: No, signing up to Total Rewards is free. Registration is quick and easy.

DOES MY TOTAL REWARDS CARD ENTITLE ME TO VISIT ANY OTHER CAESARS ENTERTAINMENT CASINOS?

A: Yes, you can use your Total Rewards card at all Caesars Entertainment casinos nationwide (except for Playboy Club London, which is a private members’ club).

I HAVE NOT VISITED THE CASINO FOR A WHILE. IS MY TOTAL REWARDS CARD STILL VALID?

A: Your Total Rewards card will remain valid. However you need to have visited a casino within the last six months to keep your Reward Credits balance. Otherwise your balance expires.

I’VE LOST MY TOTAL REWARDS CARD. CAN I STILL ENTER THE CASINO?

A: Yes, you can still come in to the casino. Make sure you pick up a replacement card from Reception desk on your way in.

WHAT DOES MY TOTAL REWARDS CARD ENTITLE ME TO?

A: Every time you play Slots, Electronic games and table games you earn Reward Credits. These can be used for food, drinks and merchandise within the casino. To see all the rewards on offer at each casino, check out our Total Rewards section. You can also browse our Rewards catalogue in Reception at the Rendezvous.

DO YOU REQUIRE ANY OTHER INFORMATION?

A: If you provide us with your email address and mobile number, we’ll keep you up to date with all our great e-offers and sms specials.

I WANT SOME MORE INFORMATION, WHO DO I NEED TO SPEAK TO?

You can contact the team that you would like to speak to through our contact form.

Or you can write to us at:

The Marketing Department
Rendezvous Casino
Brighton Marina Village
Brighton
Sussex
BN2 5UT

I HAVE A GROUP OF 20 PEOPLE WANTING DINNER AND DRINKS, FOLLOWED BY GAMING. CAN I RESERVE A SPACE FOR THE GROUP?

Yes, please contact our Events Team at infobrighton@rendezvouscasino.com or call us on 01273 805 712.


DO YOU HAVE ANY PRIVATE EVENTS FACILITIES?

Yes, we have several options suitable for parties, seminars, conferences and business dinners. Please go to our function space section or call us on 01273 805 712 for more information.


CAN I BRING A PARTY TO THE CASINO AND HAVE GAMING LESSONS INCLUDED?

Yes, we can give gaming tuition to your party. Please call us to book your lesson.